368gem — Trusted Casino and Sports Betting Platform for Malaysian Players
From high-energy online slots to live sports betting on Malaysia Super League and EPL, 368gem provides a complete platform with premium account security and a wide range of local payment options.
Why Players Choose 368gem
Every feature on this platform is built around the needs of serious Malaysian players — not just games, but a reliable experience.
Fast Withdrawals
Withdrawals are processed within 10 to 45 minutes across all payment methods.
Strong Security
Full SSL encryption and two-factor authentication protect your account at all times.
Competitive Odds
Sports betting with odds updated in real time across multiple leagues and sports.
Mobile Friendly
The platform is optimised for all screen sizes, from desktop to the latest smartphones.
24/7 Support
Live chat and email in Bahasa Melayu and English — available to help at any time.
Local Payments
Touch 'n Go, DuitNow, FPX and local e-wallets — deposits from as low as RM10.
VIP Programme
Four VIP tiers with weekly cashback from Bronze to Platinum.
International Licence
Operating under international licensing to ensure fair gaming standards.
From Registration to Winning — Four Simple Steps
A clear process from start to your first withdrawal with 368gem.
Create an Account
Register in just a few minutes with your basic details
Make a Deposit
Choose your preferred payment method starting from RM10
Start Playing
Access slots, live casino, and sports betting in full
Make a Withdrawal
Withdrawals are processed within 10 to 45 minutes
Popular Slots at 368gem
A range of themes and styles for every preference — from classic three-reel slots to high-tech video machines with cascading multiplier symbols.
Slot Options for Every Playing Style
Whether you prefer a steady, low-key approach with low-volatility slots, or you are chasing big wins with high-volatility titles, our collection covers a wide range of categories — Classic, Video, Megaways, Cascading, and Jackpot.
Understanding volatility helps you make smarter playing decisions. Low-volatility slots pay out more frequently but in smaller amounts. High-volatility slots pay out less often, but individual payouts can be larger. RTP reflects the theoretical return ratio over the long term.
Browse all slotsJackpot Games at 368gem
Jackpots on this platform grow continuously and can be triggered by any eligible player at any time. Here are the types of jackpots available.
Progressive Slot Jackpot
The prize pool grows with every bet placed by active players. The jackpot is triggered randomly or through a special bonus round — the more active players, the faster it grows.
Fishing Game Jackpot
Fish shooting games with a built-in jackpot — shoot sea monsters or complete special missions to trigger a jackpot payout. This pool is separate from slot jackpots and grows independently.
Live Casino Side Bet Jackpot
Some live casino tables offer side bets with a jackpot structure. Players holding certain card combinations or specific outcomes qualify for a jackpot payout on top of their main winnings.
Daily Fixed Jackpot
A number of games feature fixed jackpots that reset each day. Once triggered, the jackpot value returns to its starting point and begins building again — offering more frequent opportunities compared to large progressive jackpots.
All Sections in One Platform
Each section is built to deliver a different experience — choose based on what interests you.
Badminton Betting
A dedicated page for badminton fans — live odds for international matches, including the Malaysian team at BWF events and the Thomas & Uber Cup series. A guide to bet types is also provided.
View DetailsOnline Baccarat
A complete guide to baccarat — how to play, the Banker, Player and Tie bet types, and the differences between the various baccarat variants available at the 368gem live casino.
View DetailsSports Betting
A wide sports market covering Malaysia Super League football, EPL, NBA, badminton and esports. Pre-match and in-play betting are available with live score display.
View DetailsOnline Slots
A slot collection from leading developers including PG Soft, Pragmatic Play, JILI and Spribe. Filters by category, volatility and developer make it easy to find your preferred games.
View Details368gem Casino
Live casino with baccarat, roulette, blackjack, sic bo and other live dealer games hosted by professional dealers in a high-quality studio environment.
View Details368gem Login
Access your account securely. The login page includes a guide on account security, two-factor authentication, and how to recover access if you forget your password.
View DetailsThree Options for Your First Deposit
There is no one-size-fits-all — compare the options and start in the way that suits you best.
100% Bonus up to RM888 for New Members
As a new 368gem member, you are eligible for a welcome bonus that doubles the value of your first deposit. Deposit RM100 and your balance becomes RM200 — deposit RM1,800 and you receive the full RM888 bonus, starting with a balance of RM2,688.
Wagering requirement: 20x the bonus amount. Example: deposit RM100 → bonus RM100 → RM2,000 wagering required before bonus winnings can be withdrawn.
Double Your First Deposit
100% bonus on your first deposit, up to a maximum of RM888.
Minimum deposit: RM10 | Wagering requirement: 20x the bonus amount
Example: Deposit RM1,800 → Bonus RM888 → Balance RM2,688 → Wagering RM17,760
Weekly VIP Cashback
Four VIP tiers — Bronze, Silver, Gold, Platinum — each with a different weekly cashback rate.
Bronze: up to 0.2% | Silver: up to 0.5% | Gold: up to 0.8% | Platinum: up to 1.0%
Move up tiers through consistent play and long-term loyalty.
Play Without a Bonus
You can decline the welcome bonus entirely. No wagering requirements apply.
Minimum withdrawal: RM100 | Withdrawals processed within 10–45 minutes.
Your deposit remains a pure deposit with no additional wagering requirements.
How to Withdraw Money at 368gem
A step-by-step guide for a smooth withdrawal process — from logging in to the money arriving in your account.
Log In and Access the Withdrawal Section
Log in to your 368gem account and navigate to the "Withdrawal" section in the account menu. Make sure you are logged in to the correct domain — check your browser's address bar before entering your password.
Choose a Payment Method
368gem supports withdrawals via Touch 'n Go eWallet, DuitNow, online banking (FPX — including Maybank, CIMB, Public Bank as examples), Boost, ShopeePay, and cryptocurrency (USDT, BTC, ETH). Select the method you have registered in your account.
Enter the Amount and Confirm Recipient Details
The minimum withdrawal amount is RM100. Double-check the account number, phone number, or crypto wallet address you enter — incorrect details can delay the process.
Complete KYC If Not Yet Verified
If your account has not gone through identity verification (KYC), you will need to submit a copy of your MyKad or a valid identification document. This verification is a standard security step to protect your account.
Wait for Processing
Once the request is submitted, withdrawals are typically processed within 10 to 45 minutes. This timeframe applies to all payment methods. The funds will arrive in your account or wallet once processing is complete.
Important Conditions Before Making a Withdrawal
- Your account must have completed KYC verification with valid documents.
- If you received a bonus, the wagering requirement (20x the bonus amount) must be met first.
- The withdrawal amount must not exceed the current withdrawal limit set for your account.
- The account must be in good standing — no suspicious activity or active restrictions.
⚠️ Slow withdrawal or experiencing a technical issue? Contact our 24/7 support team via live chat on this website.
Deposits and Withdrawals with Cryptocurrency
368gem accepts three major cryptocurrencies for deposits and withdrawals — an increasingly popular option among Malaysian players who prioritise privacy and transaction speed.
A stablecoin pegged to the US dollar, making transaction values more stable. Network confirmation is typically fast, and transaction fees are generally lower than conventional banking.
The earliest and most recognised cryptocurrency. BTC transactions are recorded on a transparent and secure blockchain, with confirmations that can be tracked in real time via public block explorers.
The Ethereum network supports smart contracts and transactions processed at competitive speeds. Gas fees vary depending on network congestion, but are generally efficient for payments.
Minimum deposit (fiat equivalent): RM10. Crypto withdrawals are processed within 10 to 45 minutes. Current market exchange rates apply at the time of the transaction. Gambling is for individuals aged 21 and above only.
Deposit and Withdrawal Options at 368gem
All the following payment methods are available for deposits and withdrawals. Minimum deposit RM10, minimum withdrawal RM100.
Payment Methods You Already Know
368gem supports all major digital payment methods used by Malaysian players. No need to open a new account or use a credit card — your existing e-wallet or bank account is all you need.
For FPX online banking, almost all major local banks are supported including Maybank, CIMB, Public Bank, RHB, AmBank and others. Check the bank list when logging in for the latest options.
Protect Your 368gem Account
Good security practices protect your balance and personal information. Here are the steps we recommend for all members.
Enable Two-Factor Authentication
Add a second layer of security to your account. Even if someone knows your password, they will still need a verification code to log in.
Do Not Share Your OTP Code
The 368gem support team will never ask you for your OTP code. Anyone who asks for your OTP — even someone claiming to be support staff — is a scammer.
Check the Domain Before Logging In
Always verify that you are on 368gem.onl before entering your password. Fake websites look almost identical — one small mistake in the domain name can lead to account loss.
Use a Strong Password
Create a unique password combining uppercase letters, lowercase letters, numbers, and symbols. Avoid using your date of birth, name, or the same password as other accounts.
Log Out on Shared Devices
If you are using a public computer, cyber cafe, or someone else's phone, make sure you fully log out of your 368gem account before leaving the device.
Contact Support via the Official Website
Use only the live chat or email available on the official 368gem.onl website to contact support. Avoid trusting unofficial phone numbers or social media accounts claiming to represent us.
Level Up, Get More
The 368gem VIP program recognises player loyalty with weekly cashback that increases by tier. Each tier — Bronze, Silver, Gold, and Platinum — offers a higher cashback rate than the one before it.
Starting from the Bronze tier with cashback of up to 0.2% per week, consistently active players will advance to Silver (up to 0.5%), then Gold (up to 0.8%), and finally Platinum (up to 1.0%) — the highest tier with the most benefits.
Weekly cashback is calculated based on playing activity and credited directly to your account with no complicated manual claim required.
Learn More About VIPFootball, Badminton and More Than 20 Sports Supported
The 368gem sports betting platform offers an extensive range of markets for Malaysian sports fans. From Malaysia Super League and week-by-week EPL matches, to international badminton tournaments that put Malaysians on the world stage.
For esports fans, match markets for Dota 2, Mobile Legends, and CS are popular choices. Mix parlay is also available for players who enjoy combining several matches in a single betting ticket for higher odds multipliers.
All odds are updated live as matches are in progress, giving you the opportunity to bet based on the latest developments on the field.
Explore Sports Markets